Dear Members,

We are excited to announce that the Golf Shop will be moving to the bar/restaurant area in late January or early February. This move is designed to enhance your experience and streamline our operations. Below, you will find all the details about the move, including the benefits, what changes to expect, and answers to frequently asked questions.

Scheduled Move Timeline:

  • When: The Golf Shop will move to the bar/restaurant area in late January or early February, with the transition expected to take one day.
  • Disruptions: There will be no disruptions to Golf Shop or bar/restaurant services during the move.

Why is the Golf Shop Moving?

1. Enhanced Member Experience:

  • Convenience: All golf services (check-ins, tee time bookings, retail) will be in one central location, reducing the need to move between areas.
  • Improved Service: Staff will be more accessible and able to provide quicker, more personalised service in a relaxed, social setting.

2. Streamlined Operations:

  • Centralised Staff: Golf operations and retail will be in the same space, improving staff coordination for efficient service.
  • Cost Efficiency: Combining both areas reduces operational costs, which can be reinvested into improving club facilities and member services.

3. Enhanced Social Environment:

  • Community Hub: The new layout encourages a more vibrant, social atmosphere where golfers can relax, shop, and dine in one place.
  • Event Integration: Combining the Golf Shop with the bar/restaurant makes it easier to host integrated events like product launches, golf clinics, or social gatherings.

What Changes Should Members Expect?

  • Customer Service: Staff will be trained in both golf operations and hospitality, ensuring personalised service at every touchpoint.
  • Convenience: Members can check in for their rounds, shop, and enjoy food and beverages all in one place.
  • New Features: Improved event integration, allowing for dynamic events combining golf and hospitality.

FAQs — What You Need to Know

Q: When will the move take place?

A: The move is scheduled for late January or early February and will take one day.

Q: Will there be any disruptions during the move?

A: No, there will be no disruption to Golf Shop or bar/restaurant services during the move.

Q: Will the Golf Shop services change?

A: The services will remain the same, including member check-ins, golf equipment sales, and apparel. The only change is the location of the Golf Shop.

Q: Will staff still be available during the move?

A: Yes, staff will be available to assist with all golf operations and retail services throughout the transition.

Q: Will members still be able to access the Golf Shop and bar/restaurant as usual?

A: Yes, access remains the same, but with the added convenience of having both services in one location.

Q: Will there be any changes to hours of operation?

A: Yes, there will be a change. Currently, the bar and restaurant areas aren’t open until 10:00am during the week. This move will allow members and guests to order breakfast items and coffee from as early as 6:30am!

Q: Will the Golf Shop offer any new services?

A: After the move, the Golf Shop will provide the same services, with the addition of a broader retail selection and a more accessible, social environment.

How Will You Be Informed?

  • Email & Website: Detailed information will be sent via email and posted on the club’s website.
  • Social Media & Club Notices: Announcements will be made via social media and in-club signage to ensure members are kept up-to-date.
  • Pre-Move Reminder: A reminder will be sent out just before the move to provide final details and ensure you’re aware of the timing.

Contact Information

If you have any questions or concerns regarding the move, please feel free to contact James in person or you can email him.

James Veitch

Operations Manager

ops@yeringmeadows.com.au